GENERAL
Nest Baja (registered in Mexico under White Lodge Baja whose registered office is at East Cape, Cabo, Mexico) operates www.nestbaja.com (the "Site").
Access to and use of the Site is provided by @Nest Baja ("we", "us", and/or "our") subject to the following terms and conditions. To contact us, please email reservations@nestbaja.com.
By using this Site you agree to comply with and be bound by these terms and conditions. If you do not agree with all of these terms and conditions, you must exit this Site now.
You are responsible for ensuring that all persons who access this Site through your internet connection are aware of these terms and conditions and other applicable terms and conditions and that they comply with them.
Privacy Policy
We will use any personal data collected through your use of this Site in accordance with our Privacy Policy, which is available at www.nestbaja.com/privacy-policy.
Other Applicable Terms
Please review our Cookies Policy below.
Updates and Changes
We reserve the right to change these terms and conditions at any time by posting changes online or by emailing you. You are responsible for regularly reviewing the terms and conditions posted on this Site to ensure you understand the terms that apply at that time. By using this Site after any such changes you agree to comply with, and be bound by, the terms and conditions in force at the time.
We may update and change this Site from time to time in relation to our users' needs, and our business priorities, and/or to reflect changes to any product or service offered by us.
Availability
We do not guarantee that the Site, or any content on it, will always be available or be uninterrupted. We may suspend withdraw or restrict the availability of all or any part of this Site for business and operational reasons (including maintenance, updates, technical improvements or to develop its content and/or presentation).
Viruses, Bugs and Malicious Use
We and our suppliers take reasonable precautions to prevent computer viruses and any other items that may damage the operation of computers or property or otherwise engage in computer misuse on the Site but we cannot accept any liability for them. You are responsible for configuring your information technology, computer programs, hardware, software, and platform to access this Site. You should use your own virus protection software.
You must not misuse this Site by introducing viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material. You must not attempt to gain unauthorized access to this Site, the server on which this Site is stored or any server, computer, or database connected to this Site. You must not attack this Site via a denial-of-service attack or a distributed denial-of-service attack or doing anything that may affect the functioning of or the ability of any other person to access the Site. We will report any such breach to the relevant law enforcement authorities and we will co-operate with the relevant authorities in their investigation of such incidents. In the event of such a breach, your right to use this Site will cease immediately.
Intellectual Property Rights
The material and content provided on this Site are for your personal, non-commercial use only (save where expressly provided) and you agree not for yourself or through or by way of assistance from any third party to distribute, copy, extract, or commercially exploit such material or content. You further agree not to reproduce, distribute, perform, display, modify, adapt, translate, prepare derivative works from, decompile, reverse engineer, disassemble, or otherwise attempt to derive source code from this Site. Except as otherwise indicated, all materials on this Site, including, but not limited to photographs, other images, illustrations, text, video clips, and written and other materials contained in this Site are protected by copyrights, database rights, trademarks, and/or other intellectual property rights owned, or used with permission of their owners, by us or our affiliates or associates. This Site as a whole is protected by copyright and other intellectual property rights. All rights are reserved.
Our Liability
Nothing in these terms and conditions shall exclude our liability for death or personal injury caused by our negligence or the negligence of our employees, agents, or subcontractors, for fraud or fraudulent misrepresentation, or for anything else for which it would be unlawful to do so.
To the extent permitted by law, we shall not be liable in contract, tort, negligence, breach of statutory duty, or otherwise for any loss or damage whatsoever in any way connected with your use or inability to use this Site, or your use or reliance on any content on this Site.
Reasonable skill and care have been used in producing the Site but it is only designed for general information purposes. We do not give any guarantee or warranty that the Site or any content thereon (including data or statistics) is accurate, complete, or up-to-date. We therefore disclaim all liability and responsibility arising from any reliance placed on the content of the Site by you, or by anyone who may be informed of the Site's contents.
Third-party sites
Certain sections of the Site are operated by third parties, including our booking system.
You agree that any dealings you have with such third-party operators (including payment for and delivery of products or services and any other terms, conditions, warranties representations, acts, or omissions associated with such dealings) shall be on the terms and conditions (if any) of the third-party operator and a matter solely between such third-party operator and yourself.
Links
We make no representations whatsoever about any other sites that you may access through this Site or that may link to this Site.
Linking to this Site is permitted so long as such use does not create any unauthorized association between Nest Baja and any third party or its products or services and does not damage our brand or image. The name of this Site must be used in such links (i.e., www.nestbaja.com).
When you access any other website you understand that it is independent from this Site and that we have no control over the content or availability of that website. In particular, you agree that any dealings you have with such third-party site operators (including payment for and delivery of products or services and any other terms, conditions, warranties or representations, acts, or omissions associated with such dealings) shall be on the terms and conditions (if any) of the third-party operator and a matter solely between such third-party operator and yourself.
In addition, a link to any other website does not mean that we endorse or accept any responsibility whatsoever for the content contained on such website or the use by you of it. We shall not be liable for any loss or damage caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available through any such site or resource.
Governing Law
These terms of use are governed by Mexican law and you can bring legal proceedings in respect of them in the Mexican courts.
Regardless of this, you may have statutory and/or consumer rights where you live which apply and your local law may apply in some circumstances.
Cookies Policy
This website, www.nestbaja.com (the "Site"), is operated by Nest Baja. In this Cookies Policy references to "we", "us", and "our", are references to Nest Baja.
What are cookies?
A cookie is a simple text file that is stored on your computer or mobile device by a website's server. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things like who you are, your preferences, or what's in your shopping basket.
Most websites you visit will use cookies to improve your user experience by enabling that website to 'remember' you. To learn more about cookies, visit All About Cookies.
How long do cookies last?
Cookies last for different lengths of time depending on what they are used for:
Session cookies are temporary cookies and are only stored until you leave the website or when you close your web browser.
Persistent cookies last for a fixed period of time, defined within the cookie, and allow the website to recognize the device again when the user returns to that website on that device.
Who sets cookies?
First-party cookies are set by the website that you are visiting and can only be read by that website.
Third-party cookies are set by an organization other than the operator of the website. This might be for the purposes of website measurement, to allow a third-party service on the website to operate or to target or deliver advertising.
How do we use cookies?
The Site uses a range of first and third-party cookies that enable us to offer an enhanced, personalized experience. The information stored in cookies falls into the following categories:
Strictly Necessary Cookies
These cookies are essential in order to enable you to use the Site and its features. Without these cookies, we are unable to provide services that you have asked for, such as viewing content.
Performance Cookies
These cookies collect information about how visitors use the Site, for instance, which pages visitors go to most often and if they get error messages. All information that these cookies collect is aggregated and therefore anonymous and is only used to improve how the Site works.
Functionality Cookies
These cookies allow the Site to remember choices you make (such as your user name and preferred settings). This would allow us to provide you with information, remember changes you have made to text size, or provide services you have asked for. The information these cookies collect may be anonymous and cannot track your browsing activity on other websites.
Targeting or Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests, to limit the number of times you see an advertisement, and to help measure the effectiveness of the advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organizations such as advertisers.
To manage cookies linked to targeting or advertising activities, visit Your Online Choices.
To opt out of being tracked by Google Analytics across all websites visit Google Analytics Opt Out.
How to control cookies
You can delete all cookies that are already on your device and prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a website and some services and functionalities may not work.
All major browsers allow you to change your cookie settings – for example, you can set up your web browser to inform you when you receive a cookie, giving you the chance to decide whether or not to accept it. You can usually find these settings in the 'options' or 'preferences' menu of your browser. To understand these settings, the following links may be helpful, or you can use the 'Help' option in your browser for further assistance.
Cookie settings in Internet Explorer and Edge Cookie settings in Firefox Cookie settings in Chrome Cookie settings in Safari web and iOS
Reservation and Cancellation Policy
Booking Confirmation
A reservation is only confirmed upon receipt of a deposit or full payment (depending on the rate selected) and our written confirmation.
Deposit Requirements
For standard bookings, a 50% deposit is required at the time of booking, with the remaining balance due 30 days prior to arrival. For bookings made within 30 days of arrival, full payment is required at the time of booking.
Cancellation Policy
Cancellations made 60 days or more prior to arrival: Full refund minus a 10% administrative fee
Cancellations made 30-59 days prior to arrival: 50% refund
Cancellations made less than 30 days prior to arrival: No refund
Modifications
Reservation modifications are subject to availability and may result in rate changes. Modifications requested less than 30 days prior to arrival may be treated as a cancellation and new booking, subject to our cancellation policy.
No-Shows
In the event of a no-show, the full reservation amount will be charged.
Force Majeure
In the event of force majeure (including but not limited to natural disasters, pandemics, and government actions), @Nest Baja reserves the right to offer a credit for a future stay in lieu of a refund.